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We at Mondia know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you access, interact, use our websites or apply for a job with us.
This Privacy Policy covers our processing of data that we gather when you are accessing, interacting or using any of our websites or when you contact us in any manner, like sending us a job application. We gather various types of information from our users, including information that identifies you as an individual (“Personal Data”) as explained in more detail below.
The Mondia entity responsible for the processing of your Personal Data will depend on how you interact with Mondia website and where you are located in the world. The relevant Mondia entity are referred to as “Mondia”, “our”, “we” or “us” in this Privacy Policy.
Please review our List of Local Entities for the name of the Mondia entity responsible and the appropriate contact information.
| Entity | Country | Address |
| Mondia Media Germany Gmbh | Germany | Caffamacherreihe 5, 20355 Hamburg, Germany |
| Mondia Tech Germany Gmbh | Germany | Caffamacherreihe 5, 20355 Hamburg, Germany |
| Mondia Media Spain SL | Spain | Paseo de la Castellana 200, 28046 Madrid, Spain |
| Mondia Media FZ-LLC | UAE | Galadari Building, First Floor, Office 102, Dubai Internet City, Dubai, UAE |
| Mondia Digital (MENA) FZ-LLC | UAE | Ground Floor Bldg 5, VD, G00-659, Dubai Media City, Dubai, UAE |
| Mondia Technologies FZ-LLC | UAE | Galadari Building, First Floor, Office 101, PO Box 502003, Dubai Internet City, Dubai, UAE |
| Getmo Arabia FZ-LLC | UAE | B8-SD101, Ground Floor, Building 08-CO, Dubai Media City, Dubai, UAE |
| Getmo Arabia Technology LLC | UAE | Dawood Building Office M65, Hora Al Anz, Deira, Dubai, UAE |
| Mondia Media Egypt LLC | Egypt | 61 Ninety St, El tagamo’ El Khames, New Cairo, Cairo, Egypt |
| Mondia Media Saudi for Information Technology | Kingdom of Saudi Arabia | Building 2908, Prince Mohammed Ibn Abdulaziz Road, Olaya, Postal Code 12241, Riyadh, Saudi |
| Mondia Media South Africa Pty Ltd | South Africa | Block C, Suite 9, Carlswald Close, CNR New Road & 7th Road, 1685 Midrand, South Africa |
| Mondia Media Tanzania Limited | Tanzania | ESBC, Kimbiji House, 1st Floor, 344 Ghuba Road, Oyster Bay Shopping Centre, Dar es Salaam, Tanzania |
| Mondia Tunisia SARL | Tunisia | Rue Du Lac De Constance, Immeuble Carthage Centre, Bloc A, 2eme etage, Les Berges du Lac 1053 Tunis |
| Mondia Media Morrocco LLC | Morrocco | Espace Porte d’Anfa, 3 Rue Bab El Mansour, Floor 1 Office 3, Casablanca |
| Mondia Tech Kenya LLC | Kenya | The Promenade , General Mathenge Drive, PO Box 49393- 00100, G.P.O., Nairobi |
We, as a data controller, may collect any Personal Data that you choose to send to us or provide to us, for example, on our contact form. If you contact us through the website, we will keep a record of our correspondence.
Depending on what stage of the recruitment process you are in, we may collect Personal Data including:
When you visit our websites we collect Internet or other electronic network activity information through the use of cookies and other trackers. Depending on your tracking preferences, the information we collect may include certain information related to your device, such as your device’s IP address, referring website and the time that your device visited our website.
Please consult our cookie notice for more information about the type of cookies and tracking technologies that we use on our page, why we use them and how to accept and reject them.
Mondia only processes Personal Data in a way that is compatible with and relevant to the purpose for which it was collected or authorized. We will use the information we collect via our website:
We will use information provided from the application for a specific job vacancy:
We may disclose your Personal Data in the following limited circumstances:
Mondia Group companies: We may share your Personal Data within our Mondia Group for purposes consistent with this Privacy Policy.
Recruitment: If you apply for one of the advertised positions through the website, your application and your Personal Data will be stored in a database. The database is jointly operated by the Mondia group companies in order to pursue the common aims, whereby they have appointed a data processor for that purpose and In certain circumstances we may also share the data on your applications with recruiters, consultants, attorneys, pre-employment background check services, Workable recruitment software and other services providers.
Protection of Mondia and others: We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property or safety of Mondia, our employees, our users or others.
Business Transfers: In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets or if we or substantially all of our assets are acquired by a third party, in which case Personal Data held by us about our customers will be one of the transferred assets.
Your Personal Data will be retained for as long as is necessary to carry out the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law).
Mondia uses appropriate physical, technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction.
Our website uses cookies (small text files containing a string of alphanumeric characters that we put on your computer) and other similar tracking technologies (like web beacons, tags and scripts) to uniquely identify your browser and to gather information about how you interact with our website. We use this information for the following purposes:
Please consult our cookie notice page for more information about the type of cookies and tracking technologies that we use on this website, why we use them and how to accept and reject them.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
You can always opt-out to disclose information to us. Mondia recognizes individuals’ data protection rights. You have the right to access, correct, update, port, or delete your Personal Data, and to restrict or object to the processing of your Personal Data.
If you have given your consent (Article 6 (1) a GDPR) to the processing of your Personal Data, you can withdraw your consent at any time.
The right to access
Pursuant to Art. 15 GDPR, you have the right to request confirmation from us as to whether any Personal Data concerning you is being processed. Should this be the case, you have the right to access information on this Personal Data and to more extensive information, as specified in Art. 15 GDPR.
The right to rectification
Pursuant to Art. 16 GDPR, you have the right to request that we should immediately rectify any incorrect Personal Data concerning you. Taking into consideration the purposes of the processing, you also have the right to request the completion of incomplete Personal Data – including by means of a supplementary explanation.
The right to deletion
You have the right to request that we should immediately delete any Personal Data concerning you. We are legally obliged to immediately delete Personal Data, provided the appropriate conditions, as specified in Art. 17 GDPR, exist. For the details, we refer you to Art. 17 GDPR.
The right to restriction of the processing
Pursuant to Art. 18 GDPR, you have the right, under certain conditions, to request that we should restrict the processing of your Personal Data.
Right to data portability
Pursuant to Art 20 GDPR, you have the right to receive the Personal Data concerning you, which you have provided, in á structured, commonly used and machine-readable format, and you have the right to forward the said data to another data controller without hindrance from us, provided that the processing is based on a consent pursuant to Article 6 para. 1 a) GDPR or Article 9 para. 2 a) o GDPR, i.e. consent based on a contract pursuant to Article 6 para. 1 b) GDPR, and that the processing is carried out by means of an automated procedure.
The right to object
Pursuant to Art. 21 GDPR, you have the right to file an objection against the processing of Personal Data concerning you that is carried out on the basis of Article 6 para. 1 lit. e or f GDPR; this likewise applies to profiling based on these provisions.
If you would like to exercise your legal right to object, please contact us, as the data controller, via the contact details given below, or use one of the other ways of sending us messages that we offer. If you have any questions regarding this point, please do not hesitate to contact us.
The right to file a complaint with the supervisory authority
Pursuant to Art. 77 GDPR, you have the right to file a complaint with the supervisory authority, regardless of any other administrative or judicial legal remedy. You are, in particular, entitled to exercise this right in the member state where your place of residence or your place of work is located or where the alleged breach took place, if you are of the opinion that the processing of the personal data concerning you breaches the GDPR.
Mondia is the controller of the data you provide to us as a job applicant. The data we collect from you for recruitment purposes may be transferred to Workable and stored at, a destination outside the European Economic Area (“EEA”).
In particular, your data may be (i) accessible to Workable’s staff in the USA or (ii) stored by Workable’s hosting service provider on servers in the USA and in the EU. The USA does not have the same data protection laws as the United Kingdom and EEA. A Data Processor Agreement has been signed between Workable Software Limited and its overseas group companies and between Workable Software Limited and each of its data processors. These data processor agreements are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal data.
By submitting your personal data to Workable, you agree to this transfer, storing, or processing. For further details, please see Workable’s privacy policy by clicking on this link.
If you would like to exercise your rights afforded to you by Art. 15 ff. GDPR (likewise, please see below), your central contact partner is Mondia Media Germany GmbH.
To do this, you can:
We will respond within thirty (30) days. Notwithstanding, you can assert your legal rights within the framework of the GDPR at and regarding every single one of the responsible data controllers
The following company takes care of professional data protection for us:
Seifti Software SL ( B16923038)
Paseo castellana, 200 – piso 7, 28046 Madrid
[email protected]
Mondia strongly advises all parents and legal guardians to instruct their children on safe and responsible handling of personal data on the Internet. Children and minors should not transmit any personal data on the Mondia website without the prior consent of their parents or legal guardians. Mondia ensures that it will never knowingly collect, in any way use or disclose to third parties without permission any personal data belonging to children and minors.
The websites on this site may contain links to other internal or external Mondia providers which are not covered by this Privacy Policy. When you leave the Mondia website, we recommend that you read the data protection guidelines of any website that collects personal data very carefully.
We are constantly trying to improve our Websites and Services, so we may need to change this Privacy Policy from time to time. In accordance, we recommend you to periodically review this Privacy Policy. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.
We respect your right to access information. This access to information will help you (the requester of information) to exercise that right and help you know how you may get access to Mondia´s records. The Promotion to Access of Information Act 2 of 2000 (known as PAIA) requires us to draft and make this PAIA manual available to you.
We describe who we are and what we do on our website, or you can ask us for this information. PAIA requires the information officer of a private body to compile a manual that contains information on the records it holds (Section 51(1)). A ‘private body’ means a natural person, company or other type of juristic entity that carries on any trade, business or profession and includes a political party. We are a private body.
Our organisation’s and information officer’s details are on our website or available on request. Our information officer is Kameel Panday. To contact the information officer, you can send an email to Mondia at: [email protected]
For further guidance, contact the Information Regulator. They have compiled a PAIA guide in each official language of South Africa on how to exercise your rights under PAIA.
Visit their website www.inforegulator.org.za
Postal address P.O Box 3153, Braamfontein, Johannesburg, 2017
Physical address JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Phone number 010 023 5200
Ask a general enquiry by email [email protected]
Lodge a complaint by email [email protected]
You can Request for a Guide from the Regulator through Form or Request for a Copy of the Guide from an Information Officer through this Form.
We hold the following subjects and categories of records in electronic or physical format, which we do not make automatically available. You may request access to them. These are records that most organisations have.
Establishment records
Business records
Financial records
Insurance records
Tax records
Personal records
Agreements or contracts
Regulatory documents
Customer and supplier information
We hold records that all organisations are required by law to hold. We also hold records that the law specifically requires organisations like ours to retain. Please ask our information officer for details.
We have appointed our information officer to deal with all matters relating to PAIA so we can comply with our PAIA obligations.
The Information Regulator has made available a series of forms to facilitate users’ applications, which can be found here.
To request access to a record, please complete Form 2.
Please submit the completed form (together with the relevant request fee we explain below) to our information officer’s email address, our physical address, or by fax using the details we provide. Please ensure that the completed form:
If you do not use the standard form, we may:
We will evaluate and consider all requests we receive. If we approve your request, we will decide how to provide access to you – unless you have asked for access in a specific form. Publication of this manual does not give rise to any rights to access information records, except in terms of PAIA.
Request fees
When submitting your request, you must pay us a request fee as the law prescribes. You must pay us the prescribed fees before we give you access. You will receive a notice from our information officer upon your request (Section 54(1)), setting out the application procedure (Section 54(3)(c)).
The Act entitles a Private Body to levy a prescribed fee to a Requester before further Processing the request.
According to section 23(3) of PoPIA, a Responsible Party may require payment of a prescribed fee for the provision of a record of Personal Information about the Data Subject in its possession. Mondia will provide the Requester a written estimate of the fee before providing the services; and may require the Requester to pay a deposit for all or part of the fee.
Please see below prescribed fees applicable that have been published in the Annexure B of PAIA Regulations, 2021.
1 | Request fee payable by every Requester | R140.00 |
2 | Photocopy/printed black and white copy of a A4-size page | R2.00 per page or part thereof |
3 | Printed copy of A4-size page | R2.00 per page or part thereof |
4 | For a copy in a computer-readable form on flash drive (provided by Requester) | R40.00 |
5 | For a copy in a computer-readable form on compact disc (if provided by Requester) | R40.00 |
6 | For a copy in a computer-readable form on compact disc (if provided to the Requester) | R60.00 |
7 | For a transcription of visual images per A4-size page | Services to be outsourced, will depend on quotation from Service Provider |
8 | Copy of visual images | |
9 | Transcription of an audio record per A4-size page | R24.00 |
10 | For a copy of an audio record on Flash drive (to be provided by Requester) | R40.00 |
11 | For a copy of an audio record on compact disc (if provided by Requester) | R40.00 |
12 | To search for and prepare the record for disclosure for each hour or part of an hour, excluding the first hour, reasonably required for such search and preparation To not exceed a total cost of: | R60.00 |
13 | Deposit: If search exceeds 6 hours | R 145.00 R 435.00 |
14 | Postage, email or any other electronic transfer | One third of the amount per request calculated in terms of above items |
15 | Postage, email or any other electronic transfer | Actual expense, if any |
Access fees
If we grant the request, you will have to pay us a further access fee the law prescribes that includes a fee for the time it takes us to handle your request, or if the time has exceeded the prescribed hours to search and prepare the record for disclosure. Our information officer will notify you if you need to pay a deposit for the access fee. The deposit may be up to one-third of the prescribed access fee (Section 54(2)).
The access fee will provide for:
If you paid the deposit and we refused your request, we will refund you the deposit amount. Until you have paid the fees, we may withhold the record you requested.
To request the Outcome of the Request and Fees Payable, please complete Form 3.
We may have to refuse you access to certain records in terms of PAIA to protect:
Our decision on giving you access
We will notify you in writing whether your request has been approved or denied within 30 calendar days after receiving your request. If we cannot find the record you asked for or it does not exist, we will notify you by way of an affidavit that it is not possible to give access to that record.
If we deny your request for access, you may:
for the necessary relief within 180 calendar days of us notifying you of our decision.
We process the personal information of various categories of people for various purposes. Please refer to our website for our Privacy Policy or ask our information officer for a copy. You can also contact us at [email protected].
This is available in English in electronic format on our website and in physical format at the reception of our company offices.
We will update this Access to Information Manual whenever we make material changes to it.