Introduction
Orange Spain is one of the leading telecommunications operators in the Spanish market, offering a comprehensive portfolio of mobile, broadband, and digital services to millions of customers. Known for its focus on innovation and customer satisfaction, Orange Spain continues to expand its digital ecosystem with entertainment, content, and value-added services.
Challenge
Orange Spain aimed to modernize and streamline its gaming platform, Orange Games, to align with evolving user expectations, improve engagement, and strengthen customer retention.
The main challenge was to redesign the existing portal while ensuring a smooth user journey across devices and authentication methods, without disrupting the overall service or compromising performance.
Solution
Mondia partnered with Orange Spain to deliver a next-generation version of the Orange Games platform, focusing on enhancing the overall user experience and platform efficiency.
Key components of the solution included:
- Redesigned Interface: A refreshed look with improved visuals, intuitive navigation, and a more immersive feel.
- Improved User Experience: Games now open directly within the same browser, significantly reducing load times and providing a smoother gameplay experience.
- Streamlined Access & Authentication:
- Via Wi-Fi: Users simply enter their MSISDN and confirm via an OTP received by SMS.
- Via 4G: Users benefit from automatic authentication, offering a frictionless login experience.
- Seamless Onboarding: New users receive a welcome SMS and are directed straight to the gaming section upon clicking “Continue.”
- End-to-End Delivery: From platform development to UX enhancements and partner collaboration, Mondia provided full technical and strategic support.
- “Jump Back In” Feature: Users can seamlessly continue playing where they left off, with gameplay history automatically saved.
Results
The upgraded Orange Spain Games platform has significantly elevated the user experience, offering smoother gameplay, faster access, and a more modern design that resonates with mobile gamers.
Conclusion
The partnership between Orange Spain and Mondia reflects a shared commitment to innovation and seamless digital experiences. Mondia delivered a fully white-labeled gaming platform, redesigned for intuitive navigation, immersive visuals, and smooth performance, along with streamlined authentication and onboarding.
This upgrade positions Orange Spain to further grow its digital services while offering users a more engaging and accessible gaming experience.
Check out the solution on the Orange Games portal.
Learn More
To learn more about how Mondia can help you elevate your digital services, email us at [email protected] or Contact us.
